privacy and cookie policy

1. Introduction

This is Ward Hadaway's website privacy policy. Please read it carefully as you should only submit information to us through this site if you agree we may use it in accordance with this policy.
We collect certain basic information about you when you visit our website. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with it.

We may amend our policy to reflect changes to our business, website or to data protection law or legislation. We therefore ask you revisit this policy on a regular basis to ensure you are familiar with its terms.

This policy only applies to our website; if you follow a link out of our site or leave our site in some other way, this policy will no longer apply.

The policy sets out (1) who we are and describes (2) the information we collect (3) what we do with it (4) how you can find out more.

2. Who we are

This website is provided by Ward Hadaway, a firm of solicitors established in England. More information about Ward Hadaway may be found in about us and in legal information.
For our address details, please see contact us and how to find us.

We are entered in the Information Commissioner’s Register of Data Controllers with registration number Z6533228.

3. The information we collect

We collect information from you:

  • when you complete our on-line forms
  • when you book and/or pay for the services that we provide
  • by means of 'cookies' when you use our site, and
  • in the form of 'traffic data'

On-line forms
In general, we will collect the information we need to provide you with the service to which the form relates. For example, if you subscribe to legal updates, we will collect your name and email address. When you complete an online form for any of our other services, for example seminars or other events ('seminars'), you will be required to provide other information in addition to your name and email address such as a postal address for an invoice.

You may book more than one attendee on the seminar. If you book other people onto seminars, please first show them a copy of this privacy policy and make sure they agree. See our event terms for further explanation.

Where we ask for more information to help us improve our services, over and above the basic required information, your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.

Cookies
Cookies are small text files that are stored on your computer’s hard drive by websites you visit to enable the site to ’remember’ who you are. In general, cookies are only visible to the site that serves them, not to other websites. ‘Serves’ means places on your computer’s hard drive.

We use the cookies on this website to ‘remember’ information so that it can be passed from page to page and to collect site statistics. For example, in the Events section, the information you put into the booking form on any page is stored on the webserver, and a cookie is used to point to that information. When you click ‘next’ to go to the next page of the form, our website reads the cookie which points back to the stored information so that it can be accessed by our site.

We use three types of cookie on this site. None of them stores any information that identifies you personally, such as by a name or address.

  • Our website provider, Enigma Interactive Limited, uses ‘persistent cookies’ which allocate a unique ID number to track your sessions. Persistent cookies remain on your hard disk until you delete them. These cookies originate from the web server hosting our site, so are ‘first party cookies’.
  • Our payment provider, Protx Limited, uses session cookies that allow our site to communicate with Protx’s card-payment functionality in the Events section. These session cookies are passed from page to page of the site, and expire at the end of your session when you close your browser. These cookies are served by Protx, so are ‘third party cookies’.
  • We use the free Google Analytics tool (see http://www.google.com/analytics/en-GB/index.html) to collect and analyse site statistics. Google Analytics uses persistent cookies to track data. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page hits. Google Analytics’ cookies store IP addresses but we cannot link those addresses to any individual or path through the website. Google uses the cookies to read information and evaluate visitors’ use of the website in the form of statistical reports that we can access. The Google Analytics’ code is incorporated into our site’s code so that our site serves the cookies, but Google has access to the cookies.

Google Analytics' terms require us to reproduce the following wording in this policy:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Most browsers automatically accept cookies and you should be able to accept, delete or reject them if you wish by adjusting the settings on your browser. This will, however, affect your use of the areas of our site that use cookies, such as the Events section.

Web beacons
Webpages or HTML emails may contain an electronic file called a web beacon, which allows us to count users who have visited that page or to access certain cookies. We may include web beacons in marketing emails to determine which emails were opened (including by people to whom you forward the email) and to record whether a message was acted on. This helps us assess the effectiveness of our marketing communications. We will not know if you open an email if you do not download images when viewing one of our HTML emails, or if you choose to receive emails from us in plain text.

For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the IAB website at http://www.allaboutcookies.org As at 7 October 2009, the relevant page for adjusting your browser settings is at http://www.allaboutcookies.org/manage-cookies/index.html and the page for information about web beacons is at http://www.allaboutcookies.org/web-beacons/index.html

Traffic data
We keep a record of traffic data which is logged automatically by the server. This includes your IP address, the website address you visited before ours, the website address you visit after leaving our site and which pages you visit on our site. We do not store or analyse this traffic data in a way that identifies any individual. We also use Google Analytics for site statistics – see 'Cookies’ above for details of how this works.

4. What we do with your information

How we use it
We use your information to provide you with any legal updates or other content and services that you request.

If you apply for a job, training contract or vacation placement through our site, we will use your information to process your application. If there is no suitable position currently available we may wish to retain your CV and other details on file (for a period of no longer than 12 months) until a suitable vacancy arises.

Any information received regarding the booking or payment of any services, such as seminars, will be used to process that booking or payment. In the case of seminars or other marketing events, the information (except any credit card details) will be kept on our marketing database and used by us to service your requirements if you book another event.

If you give us sensitive personal information, for example you tell us that you have a wheat allergy or that you are disabled, we will check with you first before putting this on our database. Information on our marketing database is available to our marketing department, lawyers and support staff, but may not be accessed by anyone else. If you do not object at the time you book a seminar, we will also use your information to send you details of future seminars by post. We will obtain your permission before sending you details of our seminars by email, if we need to do so to comply with legal requirements.

We will keep you on our mailing lists until you ask us not to contact you further. See Finding out more below for details of how to opt-out of mailings from us.

When we share it
We may disclose your information to third parties in certain circumstances.

  • Suppliers who process information on our behalf, such as our IT service providers. They will have incidental access to your information but will be obliged to act only on our instructions and to keep your information secure.
  • If you apply for a position within Ward Hadaway, we will only contact your referees with your prior permission and usually not until you sign an offer of employment.
  • We may share your information with another organisation in the context of any merger, including in any preceding discussions or negotiations that may or may not lead to a sale.
  • We may disclose your information to law enforcement or regulatory bodies if required to do so by them.
  • We may also disclose your information to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
  • We give some seminars and hold events in conjunction with third parties. In those circumstances, we will write to you about the event ourselves rather than disclosing your details to those third parties.

Your information will not be disclosed to or shared with any third party except as specified above.

How we keep it secure
Only authorised personnel and contractors have access to your information.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Transfers outside Europe
Data protection legislation is harmonised throughout the European Economic Area (EEA), which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA.

Because of the way the Internet works, it is possible that the information you provide to us could be routed via countries outside the EEA. However this is not considered a ‘transfer’ under data protection legislation and unless you are from outside the EEA, we will not transfer any information we collect from you outside the EEA without your permission or as permitted by law.

5. Finding out more

You can ask us to stop sending you marketing material at any time by writing to our marketing department at the address in contact us or by email to unsubscribe@wardhadaway.com Please specify whether you wish to stop receiving newsletters or details of our seminars, or both.

We will also offer you the option of correcting your details and of being removed from our mailing lists when we write to you or send you legal updates by email.
You have a legal right to see a copy of the information we hold about you on payment of a statutory fee of £10 (VAT exempt).

You also have the right to correct any errors in the information that we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.
If you have any questions about our privacy policy or the information we hold about you, please email our data protection officer or contact us at the address or telephone number on our Contact Us page.

Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s website.

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